Frequently asked questions

Royal Mail give us a small discount.

No, but the minimum order to qualify for free postage and packing is £100. We work on a very small margin so will add £1.80 postage and packing to smaller orders.

Order your stamps to the number you require and then checkout. You will then be prompted to confirm if you are a business or personal user. Once you have done this, you can enter your shipping details on the next page and create a username and password for your account. We will then send your stamps the same day if ordered before 4pm. An invoice will be emailed to you and a paper copy will also be sent with the stamps to enable you to pay via BACS or cheque on receipt of the stamps.

All stamps are sent First Class and should arrive the next working day provided we receive your order by 4pm.

After 4pm will still try to depatch all orders but cannot guarantee this. Royal Mail have a target of 93% to arrive by the next day which means that 7% probably won't.

During December please allow Royal Mail much longer – 1 week + is not unusual because of the volume of Christmas post.

Special Delivery can be selected at checkout, which guarantees delivery by 1pm the next working day.

If you are new to us, we reserve the right to ask for full payment in advance of despatching your first order. After that, subsequent orders will benefit from our 30-day terms. Businesses can pay via BACS or cheque. We do not accept card payments on business transactions.

Please see our terms and conditions page for more information on this.

Royal Mail give us a small discount.

Yes – there must be at least £10 worth of stamps in your basket to order from us (not including postage and packing).

Order your stamps to the number you require and then checkout. You will then be prompted to confirm if you are a business or personal user. Once you have done this, you can enter your shipping and card details on the next page and create a username and password for your account. We will then send your stamps the same day if ordered before 4pm.

All orders from personal customers are dispatched with signed for delivery as standard. This gives you peace of mind that your stamps have been dispatched. If, on the rare event your stamps are not delivered next day, please email us as info@stampsbpost.com and we will provide you with the tracking information so you can check on the status of your order.

You can pay securely with card at checkout.

All stamps are sent First Class and should arrive the next working day provided we receive your order by 4pm.

After 4pm will still try to depatch all orders but cannot guarantee this. Royal Mail have a target of 93% to arrive by the next day which means that 7% probably won't.

During December please allow Royal Mail much longer – 1 week + is not unusual because of the volume of Christmas post.

We will be able to provide you with tracking information. Just email us at info@stampsbypost.com. If they do not arrive after 10 days, we will re-send the stamps free of charge. However, if the original delivery does turn up at any point, you are obligated to inform us to arrange either the return of the stamps or further payment.

Please ensure you have ordered the correct number of stamps as we are no longer able to provide refunds or exchanges. Please click here for more information.